Bhopal Bureau
Madhya Pradesh Chief Minister Dr. Mohan Yadav has sent a firm message to the administrative machinery while reviewing the ongoing Mukhyamantri Jan Vishwas Abhiyan, a campaign aimed at the speedy resolution of public grievances. Addressing a video-conference review meeting with collectors, divisional commissioners, superintendents of police and inspectors general of police on Wednesday (21 October), the Chief Minister said the Jan Vishwas Abhiyan is among the government’s topmost priorities and that no negligence at any level would be tolerated. The meeting reviewed, point by point, pending complaints on the CM Helpline, progress of free registries under the Swamitva scheme, the situation in low-rainfall districts and measures to prevent seasonal diseases.
Surprise visits to any district, without notice
The Chief Minister’s sharpest message in the review meeting was directed at the working style of officials. He said that during the campaign, officials must resolve people’s problems on the spot by going out into the field and among the public, instead of sitting in offices and working through files. He made it clear that he would now reach any district unannounced and inspect the ground reality of the Jan Vishwas Abhiyan himself. Collectors of districts where public grievances are pending were directed to make special efforts to bring the number of pending cases down to the minimum. The Chief Minister believes the campaign can succeed only when officials remain active in the field and complaints are resolved promptly.
CM Helpline: five departments with the highest pendency
During the department-wise review of complaints pending on the CM Helpline, the Chief Minister specifically flagged five departments where the highest number of complaints remain unresolved: Revenue, Women and Child Development, Food and Civil Supplies, Public Health and Medical, and Public Health Engineering (PHE). He directed senior officials of these departments to improve immediately and said officers showing negligence in reducing pending complaints would have to improve their performance. The meeting also stressed that under the Jan Vishwas Abhiyan, the maximum number of public problems should be resolved on the spot so that citizens are not forced to run around government offices.
Swamitva scheme review: slow progress against a big target
The Chief Minister also reviewed in detail the progress of the Swamitva Adhikar Abhilekh Nishpadan evam Panjiyan 2026 scheme, under which eligible beneficiaries in rural areas are being given free property registries on the basis of their property records. The review revealed that against a target of 49,48,980 free plot registries in the state, only 1,60,230 registries had been completed till 21 October 2026. The Chief Minister appreciated sub-registrars and patwaris who performed well, but also expressed displeasure over areas with zero progress. Collectors of Rewa, Shahdol and Dhar were directed to immediately speed up the work. The Chief Secretary asked collectors of the ten lowest-progress districts to improve as well. The Chief Minister made it clear that this scheme concerns the rights of rural citizens and no laxity in it would be acceptable.
Special action plans for 12 low-rainfall districts
Serious concern was also expressed in the meeting over deficient rainfall in the state this year. It was reported that against a normal rainfall of 949 mm, the state has received 908.4 mm so far, which is about four per cent below normal. In particular, 12 districts — Alirajpur, Dhar, Jhabua, Ratlam, Narmadapuram, Harda, Betul, Indore, Ujjain, Pandhurna, Shajapur and Chhindwara — have recorded more than 19 per cent deficient rainfall. The Chief Minister directed collectors of these districts to prepare special action plans for farming, drinking water and irrigation management. He said priority attention should be given to low-rainfall areas and that farmers and the general public should not face water scarcity under any circumstances.
Chest clinics for seasonal illness; Chief Secretary also displeased
The Chief Minister also directed the health department to take special measures to prevent illnesses caused by the change in weather. The meeting was informed that chest clinics have been started from 15 October in all district hospitals and government medical colleges of the state. At these centres, complaints like cough, cold, throat pain and chest pain will be examined for early identification and treatment of serious diseases. Meanwhile, Chief Secretary Ashok Barnwal also expressed his displeasure over some collectors not working with the expected seriousness in the campaign. He said it was highly objectionable that some collectors were not working seriously in the Jan Vishwas Abhiyan, and asked all collectors to immediately improve their performance and ensure resolution of public grievances by going into the field.
What next
The Chief Minister’s tough stand is likely to intensify administrative activity in the districts. The warning of surprise inspections will directly affect the working of collectors and departmental officers, as the Chief Minister may now land in any district at any time. The pace of disposal of CM Helpline complaints and camps organised under the Jan Vishwas Abhiyan is also expected to pick up. Registry work will gather speed in districts lagging in the Swamitva scheme, while special action plans in the 12 low-rainfall districts are expected to bring relief to farmers. A major Jan Vishwas programme is also scheduled at Scout Ground in Indore on 23 October, and preparations are in full swing. On the whole, the Chief Minister has made it clear that the Jan Vishwas Abhiyan is not merely a formal programme but a measure of the government’s accountability.
डिस्क्लेमर: यह खबर उपलब्ध स्रोतों और सत्यापन के आधार पर तैयार की गई है। किसी तथ्य में त्रुटि होने पर सुधार प्रकाशित किया जाएगा.
